What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my account suspended?

    Asked by elfar on August 24, 2016 at 07:56 AM

    you always block (close) my account 

    any account i do you block it 

     

    what sap ? 

    block My Account
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 24, 2016 at 09:09 AM

    I have checked and your account is autosuspended by our Phishing system because of the forms you have created: 

    http://www.myjotform.com/form/62273959751568 

    http://www.myjotform.com/form/62113716413547 

    Inside of those forms you are asking for users Facebook account and that is against our terms of use.

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have removed mentioned fields from your forms and I have activated your account. Please do not create forms that are against our terms of use of your account will be suspended again. 

    Hope this will help. Let us know if you need further assistance.