Why can't I open a saved form?

  • Profile Image
    Julia Markel
    Asked on April 11, 2012 at 07:05 PM

    Hi - I just started my first form and saved it, then left the screen.  I clicked on "My Forms" and see the form listed at the bottom.  I clicked "edit" next to the form name and a window pops up asking if I want the tutorial or to create a form.  I want neither, so clicked the X (upper right corner) and a new form opens.  How do I open and edit the one I've already created?

  • Profile Image
    jonathan
    Answered on April 11, 2012 at 07:21 PM

    Hello,

    You have to login first on the JotForm builder before you can access and edit your forms.

    Go to www.jotform.com and on the lower right portion is the login area.(similar to screen below)
    In case you forgot your access details you can click on the forgot password button to help you recover account details. 

    Hope this help. Thanks.