What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why can't I login to jotform?

    Asked by Dee Dee Bland  on August 24, 2016 at 10:26 AM


    When I try to login to jotform.com, 8 times out of 10, the login screen doesn't progress through the login process. I usually have to re-try 10-15 times. I use a Mac with Safari. 



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    JotForm Support

    Answered by david on August 24, 2016 at 11:39 AM

    I tried logging in to a few of my account to see if the login process was working properly and I did not run in to any issues.  Try from a different web browser, Chrome of FireFox tend to work best, to see if there is anything in your current browser blocking the login process.  As far as I can tell though, there should not currently be any trouble logging in with a correct username and password.