why can't I login to jotform?

  • Dee Dee Bland
    Asked on August 24, 2016 at 10:26 AM

    Hi,

    When I try to login to jotform.com, 8 times out of 10, the login screen doesn't progress through the login process. I usually have to re-try 10-15 times. I use a Mac with Safari. 

     

     

  • David JotForm Support
    Replied on August 24, 2016 at 11:39 AM

    I tried logging in to a few of my account to see if the login process was working properly and I did not run in to any issues.  Try from a different web browser, Chrome of FireFox tend to work best, to see if there is anything in your current browser blocking the login process.  As far as I can tell though, there should not currently be any trouble logging in with a correct username and password.