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    Hi,I tested this procedure but when I update a record with fields hidde

    Asked by mirkolambertimigastone on August 24, 2016 at 01:40 PM


    I tested this procedure but when I update a record with fields hidden, the same are updated in blank.

    I've updated a record and some fields are hidden with this condition. The result was the visible fields updated correctly, the hidden fields blank!!!

    How I can correct it?

    Many Thanks

    This is a re-post of a comment on How to Show or Hide Fields on Edit URL

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    JotForm Support

    Answered by david on August 24, 2016 at 02:20 PM

    Since conditions are still present when updating a submission, if you have a condition based on the referral page, since the referral page is now different, the condition would hide the fields.  I would recommend temporarily disabling the condition before making submission data edits.

    Also, make sure that "Clear On Hidden" is not enabled in your form preferences:

    Click on the "Preferences" tab, then on the "Advanced" tab.  From there, click on "Show More".  Then, change Clear Hidden Field Values to "Don't Clear".