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mirkolambertimigastoneAsked on August 24, 2016 at 1:40 PM
Hi,
I tested this procedure but when I update a record with fields hidden, the same are updated in blank.
I've updated a record and some fields are hidden with this condition. The result was the visible fields updated correctly, the hidden fields blank!!!
How I can correct it?
Many Thanks
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David JotForm SupportReplied on August 24, 2016 at 2:20 PM
Since conditions are still present when updating a submission, if you have a condition based on the referral page, since the referral page is now different, the condition would hide the fields. I would recommend temporarily disabling the condition before making submission data edits.
Also, make sure that "Clear On Hidden" is not enabled in your form preferences:
Click on the "Preferences" tab, then on the "Advanced" tab. From there, click on "Show More". Then, change Clear Hidden Field Values to "Don't Clear".