What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my forms are loading slow?

    Asked by kauseway on August 24, 2016 at 02:48 PM

    When I have been typing on our forms it is really slow.  I am trying this on 3 computers on 2 networks.


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    JotForm Support

    Answered by Nik_C on August 24, 2016 at 03:21 PM

    I tested both of your forms and I was not able to replicate this issue. I filled the whole form and didn't have any glitches or slow experience.

    Maybe this was temporary for you, which browsers did you use?

    Also I noticed that you have a lot of conditions in your forms. Maybe you could remove the ones that you are not using an ones that have errors:

    That would help in speeding up your form's response.

    We'll wait for your response.

    Thank you!