What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    User cannot view submissions

    Asked by Keena on August 24, 2016 at 02:55 PM

    User financial.sec@nashvillealumnae.com can no longer view submissions for forms. Please advice

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    JotForm Support

    Answered by david on August 24, 2016 at 03:37 PM

    I checked a few the forms shared with that user from their account and was able to view submissions without issue.  There should not currently be any problems viewing submissions from the forms that are shared with them.