What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account is locked. Support is not responding

    Asked by domotex on April 12, 2012 at 03:22 AM

    We have for several months and were co-ordinated application form for registrationat the exhibition. And then, when we start his, account was blocked due to violationof rules. If we have violated any rules, it did so unintentionally. Please reply to this email. It is an account "domotex"

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    JotForm Support

    Answered by idarktech on April 12, 2012 at 03:31 AM


    Sorry about that. I have now unsuspended and white listed your forms, so you can now login normally.

    Your account was autosuspended by our system due to some of your forms contains field that is possible for phishing. Upon further checking, we found nothing offensive about your forms, so we have lifted the suspension imposed on your JotForm account. Your forms should now be back online and work normally as expected.

    We apologize for the inconvenience. Thanks.