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    Why I'm not receiving submissions to my email?

    Asked by drdanrockoff on August 24, 2016 at 04:54 PM

    As of today, we are not receiving the notifications forms emailed to our email address -- applications@fultongrace.com.

    What has changed?  We need to get these forms emailed to us.  I see several have been submitted today but none have been delivered to applications@fultongrace.com.  We haven't changed anything




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    JotForm Support

    Answered by Nik_C on August 24, 2016 at 07:12 PM

    I checked you email address in our Email Logs and I found out that it is in our Bounce list and the reason is below:

    Reason(s) : Complain about message from AmazonSES

    I removed you email from our Bounce list so you should be able to receive submissions.

    Please check this guide on how to prevent such issues and you could Whitelist our domains since that would help as well.

    We're sorry for this inconvenience.

    If you have any further questions please let us know.

    Thank you.