Getting an upgrade bunner at JotForm

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    paws19
    Asked on August 24, 2016 at 06:15 PM

    Jot Form is telling me that I need to upgrade. I didn't even come close to 100 submissions this month.

    More like 8 or 9. What do I do to fix this? Thanks!

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    Mike
    Answered on August 24, 2016 at 08:57 PM

    The upgrade banner is showing up since your account is out of submissions storage.

    The submissions storage of the free plan is limited to 500 most recent entries. The upgrade is not required, the system will start to replace oldest entries with the newest entries you receive.

    However, if you would like to have unlimited storage to keep your old data, you can upgrade to one of our paid plans.

    If you need any further assistance, please let us know.

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    paws19
    Answered on August 25, 2016 at 08:24 AM

    Thank you!!