JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The upgrade banner is showing up since your account is out of submissions storage.
The submissions storage of the free plan is limited to 500 most recent entries. The upgrade is not required, the system will start to replace oldest entries with the newest entries you receive.
However, if you would like to have unlimited storage to keep your old data, you can upgrade to one of our paid plans.
If you need any further assistance, please let us know.