What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting an upgrade bunner at JotForm

    Asked by paws19 on August 24, 2016 at 06:15 PM

    Jot Form is telling me that I need to upgrade. I didn't even come close to 100 submissions this month.

    More like 8 or 9. What do I do to fix this? Thanks!

    100 submissions submissions storage
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    JotForm Support

    Answered by Mike on August 24, 2016 at 08:57 PM

    The upgrade banner is showing up since your account is out of submissions storage.

    The submissions storage of the free plan is limited to 500 most recent entries. The upgrade is not required, the system will start to replace oldest entries with the newest entries you receive.

    However, if you would like to have unlimited storage to keep your old data, you can upgrade to one of our paid plans.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by paws19 on August 25, 2016 at 08:24 AM

    Thank you!!