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  • Profile Image

    When does my subscription expire?

    Asked by Jill Chaffee on August 25, 2016 at 10:07 AM

    I'm unable to login using by username and password.  I need to know what the issue is.


    Thanks, Jill Chaffee



  • Profile Image

    Answered by Irshad on August 25, 2016 at 11:46 AM

    I have just checked your account, and I am able to see your account's subscription type is "Bronze", and it is still active.

    The next billing date of your account subscription is January 7th, 2017.

    If you are unable to login to your account by the username "jillchaffee", then I would suggest you to click on Forgot Password link, and you will get instruction to reset your password on your email address.

    If you have any query or need further assistance, feel free to revert back.