What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have just checked your account, and I am able to see your account's subscription type is "Bronze", and it is still active.
The next billing date of your account subscription is January 7th, 2017.
If you are unable to login to your account by the username "jillchaffee", then I would suggest you to click on Forgot Password link, and you will get instruction to reset your password on your email address.
If you have any query or need further assistance, feel free to revert back.