Why is my account suspended?

  • Profile Image
    Ana 
    Asked on August 25, 2016 at 03:44 PM

    Hi!

    I have an account, but I don't understand why im suspend it. 

    Thanks,
    AC

  • Profile Image
    Kiran
    Answered on August 25, 2016 at 05:39 PM

    I see that your account is suspended due to the form titled "Reorden" which is violating our terms of usage. This form is collecting Credit card information which is not allowed using JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing. 

    Your account can be activated only if you agree to our terms and agree to delete the guilty fields from your JotForm. Please let us know so that we can activate your account allowing you to delete the guilty fields from the form.

    Thanks!