What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I've created the form but it won't save, just "saving"

    Asked by imjustjanie on August 25, 2016 at 05:24 PM

    I haven't uploaded/published it, it won't finish "saving"

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    Answered by Boris on August 25, 2016 at 07:07 PM

    If the save process got stuck, I'm afraid any unsaved progress may be lost. Here is how your form currently looks, with the changes that were last saved successfully:


    Please take a look whether that is the complete form, and if it is, you can close the tab where the saving process got stuck.

    In case that the live form (from the link above) does not reflect your latest changes, you can try pressing Ctrl + S keyboard keys inside the Form Builder - to attempt another Save process. In case the Save button keeps spinning even after that, then the changes cannot get saved, and you would need to refresh the browser tab and redo your last desired changes.

    If there is anything else we can do to help, please let us know. Thanks