What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    capture form information even if the user couldnt submit the form

    Asked by 2adorable on April 12, 2012 at 11:49 AM

    if a user fills out the form and does not finish or the computer gets shut off in the process, is there a way to save his submission?


    and i am aware of the tutorial "save form and continue later" but that doesnt solve my problem.


    i need a form that saves the users information while thiere entering fields in. Is there such a thing?

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    Answered by fxr on April 12, 2012 at 02:14 PM

    Unfortunately, this functionality is not available in JotForm at the moment, although, technically not impossible, you'd be hard pressed to create that functionality with your own bespoke code. 

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    Answered by 2adorable on April 12, 2012 at 03:53 PM

    is there a way to automatically save form entries after a certain time or after a certain number of entries are filled out?

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    Answered by 2adorable on April 12, 2012 at 03:55 PM

    or is there a more simple way to save form entries when a client clicks "save and continue" ... the instructions in the form posted seem complicated is there a easier way? rather then to create 2 forms

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    Answered by fxr on April 12, 2012 at 04:47 PM

    The only way to provide anything like that 'save & continue' you describe is with the method shown in this User Guide article.


    I know it can be frustraing when form users lose what they have typed in, but it really is the nature of the internet. Think about how many forms you have used anywhere online that offers the kind of functionality you are asking for.