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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Responses come through with weird characters in place of certain punctuation

    Asked by DiamondEyeMS on August 25, 2016 at 06:21 PM

    Instead of hyphens and quotation marks, the form has different numbers/characters.  Can you tell me what is causing this or how to fix?

    Hostess was a Caucasian female approximately 5'.  with blonde hair pulled back in a pony tail. She appeared to be about 18 years old. She was wearing a blue T-shirt with cream colored short shorts.  "SROOM" logo on the back of the shirt in white lettering.


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    JotForm Support

    Answered by BDAVID on August 25, 2016 at 08:00 PM

    I just cloned you form, and the hyphens and quotation marks were shown:

    It appears to have happened only in your most recent submission. It might have been an isolated glitch. Please let us know if it happens again.