What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Responses come through with weird characters in place of certain punctuation

    Asked by DiamondEyeMS on August 25, 2016 at 06:21 PM

    Instead of hyphens and quotation marks, the form has different numbers/characters.  Can you tell me what is causing this or how to fix?

    Hostess was a Caucasian female approximately 5'.  with blonde hair pulled back in a pony tail. She appeared to be about 18 years old. She was wearing a blue T-shirt with cream colored short shorts.  "SROOM" logo on the back of the shirt in white lettering.

     

    Page URL:
    https://form.jotform.com/52586353760158

    responses in through different quotation and OR
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 25, 2016 at 08:00 PM

    I just cloned you form, and the hyphens and quotation marks were shown:

    It appears to have happened only in your most recent submission. It might have been an isolated glitch. Please let us know if it happens again.