Notification email messed up

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    Asked on April 12, 2012 at 12:37 PM


    I've been testing my form (Request for Posting to Website).  When I receive the email, there is in the upper left corner of the email body.  Is that supposed to be there?

    Thank you,


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    Answered on April 12, 2012 at 02:42 PM

    It certainly should not be there. Please delete the notification, replace it with a new one and let us know if that solves the problem.

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    Answered on April 12, 2012 at 03:08 PM
    I don’t know whether I’m allowed to reply to this email or not. I couldn’t find my question on the forum
    I did delete the email notifications as you suggested and then went back and entered them again (there are three of them). This did correct the problem; however, something else is happening now. Before when I would send a test form, it would show TO: all three email addresses. Now it shows Notification 1. Is this how it is supposed to work? The other two would get Notification 2 and Notification 3?
    I really appreciate your help, Linda Eckersen
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    Answered on April 12, 2012 at 06:51 PM

    You can either configure one Notification to send to multiple recipients or use several Notifications, both methods are completely fine.

    It is also possible to set custom notification name:

    Thank you for using our services!

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    Answered on April 13, 2012 at 08:23 AM
    I love you guys! Thank you so much for your help. Linda
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    Answered on April 13, 2012 at 10:18 AM

    In behalf of my colleagues, we're glad to be of help, if you have questions feel free to contact us.

    Thanks for using JotForm!