What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I remove an incorrectly uploaded file ?

    Asked by RobertKRice on August 26, 2016 at 06:53 AM

    I browsed to a pdf file which I thought would help my last question, but was then told I had an error on the form. I then saw I was only allowed to upload jpgs etc. As the only jpg I had was not that useful, I didn't want to send that, so I just wanted to remove the pdf. But I couldn't find a way of doing so without replacing it with the jpg ! Have I missed something ?

    contact form jpg pdf file incorrectly uploaded uploaded file
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    JotForm Support

    Answered by Jan on August 26, 2016 at 08:54 AM

    You can easily remove an uploaded file by clicking the "Trash Bin" icon.

    If you are referring to editing a form submission, it is possible as well. You can open a submitted form and edit the values entered by the user. Here's a guide on how to edit submissions: How-to-Edit-Submissions-Made-on-Your-Forms

    If this is not what you need, please let us know so that we can further assist you.

    Hope this helps. Thank you.