- creicksAsked on August 26, 2016 at 09:31 AM
- JotForm SupportChriistianAnswered on August 26, 2016 at 10:25 AM
When you create a sub-user, he/she will receive a message similar to the one below.
The sub-user must then create an account.
I see that you have created 2 sub-users.
Which one is having problem? What is the error message you are receiving while logging in?
- creicksAnswered on August 26, 2016 at 10:45 AMOur sub users have not received any emails (I have access to both those email accounts).
Should I delete them and recreate the sub users?
Caitlin H. Reicks, MPA
Accreditation Services Specialist
Association of American Medical Colleges (AAMC)
Liaison Committee on Medical Education (LCME)
655 K Street NW, Suite 100, Washington, DC 20001
- JotForm SupportChriistianAnswered on August 26, 2016 at 11:07 AM
Did you check the spam/junk folder of the emails? If the emails are not there, yes, please try recreating the sub-users.
Let us know how it goes.