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creicksAsked on August 26, 2016 at 9:31 AM
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Chriistian Jotform SupportReplied on August 26, 2016 at 10:25 AM
Hi,
When you create a sub-user, he/she will receive a message similar to the one below.
The sub-user must then create an account.
I see that you have created 2 sub-users.
Which one is having problem? What is the error message you are receiving while logging in?
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creicksReplied on August 26, 2016 at 10:45 AMOur sub users have not received any emails (I have access to both those email accounts).
Should I delete them and recreate the sub users?
Thanks,
Caitlin
Caitlin H. Reicks, MPA
Accreditation Services Specialist
Association of American Medical Colleges (AAMC)
Liaison Committee on Medical Education (LCME)
655 K Street NW, Suite 100, Washington, DC 20001
202-741-6461
creicks@aamc.org
www.lcme.org
www.aamc.org
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Chriistian Jotform SupportReplied on August 26, 2016 at 11:07 AM
Hi,
Did you check the spam/junk folder of the emails? If the emails are not there, yes, please try recreating the sub-users.
Let us know how it goes.