What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
When you create a sub-user, he/she will receive a message similar to the one below.
The sub-user must then create an account.
I see that you have created 2 sub-users.
Which one is having problem? What is the error message you are receiving while logging in?
Our sub users have not received any emails (I have access to both those email accounts).
Should I delete them and recreate the sub users?
Caitlin H. Reicks, MPA
Accreditation Services Specialist
Association of American Medical Colleges (AAMC)
Liaison Committee on Medical Education (LCME)
655 K Street NW, Suite 100, Washington, DC 20001
Did you check the spam/junk folder of the emails? If the emails are not there, yes, please try recreating the sub-users.
Let us know how it goes.