What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Monthly Submission Maximum

    Asked by twphotog on August 26, 2016 at 11:09 AM

    Can you tell me what happens if I exceed the monthly submission maximum of 100 for my free account?  Also, if I clear out my submissions before I reach the 100, does the number counter reset itself back to zero or is it a continuous count?

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    JotForm Support

    Answered by BJoanna on August 26, 2016 at 11:56 AM

    As a free user you can receive up to 100 submissions per month. If you receive more that 100 submissions your account will go overlimit and your forms will be disabled. 

    When that happens you can upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page.

    However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month.

    Deleting submissions will not affect number of submissions available for that month.

    Hope this will help. Let us know if you need further assistance.