- easom4Asked on August 26, 2016 at 12:17 PM
- IrshadAnswered on August 26, 2016 at 01:33 PM
I have checked the email log of system, and I am able to see, system successfully sent form submission notification email to your email address "firstname.lastname@example.org". So probably that email should be in JUNK or SPAM folder of your mailbox.
I would suggest you to please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.
Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues: