What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Suspended Account: Form not found error

    Asked by vsriram99 on August 26, 2016 at 02:59 PM

    I keep getting Form not found error when I try to preview my form. This started happening recently. So now the forms that used to work on my site is also not working. I tried deleting and recreating the form - no success yet.

    Please help.

    Thanks

    not found error suspended account
  • Profile Image
    JotForm Support

    Answered by Mike on August 26, 2016 at 04:14 PM

    Thank you for contacting us.

    Let me please inform you that we do not allow password fields. It appears that one of your forms was considered as suspicious by our anti-phishing filter, so that your account was automatically suspended.

    We can re-activate your account if you are fine with removing the password fields.