What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    One of my forms does not show in my account

    Asked by Mark Gross on August 26, 2016 at 04:16 PM

    I get emails from form #33044047097856 on my www.imagemat.com website but when I log onto my jotforms account as mgross144 or mark@imagemat.com I don't see that form.  Could I have a second account or is my form on someone else's account ( like my old website developer) and it just forwards the info to my email?  I need to make changes to the form and I can't access it.  Please help.  I already submitted this question but the person didn't seem to understand my problem.  I can be reached at 954-630-2200.  Thank you.

    Page URL:
    www.imagemat.com

    Screenshot
    My Forms My Account in Emails problem www can't access
  • Profile Image
    JotForm Support

    Answered by Kiran on August 26, 2016 at 05:14 PM

    I see that the form 33044047097856 is associated with a different account yachtmediagroup. You may login to this account so that you can find the form. If you do not have the password of the account, you may request for a password reset so that the password reset instructions shall be sent to the registered email address a***y@ya*******roup.com.

    Hope this information helps!