One of my forms does not show in my account

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    Mark Gross
    Asked on August 26, 2016 at 04:16 PM

    I get emails from form #33044047097856 on my website but when I log onto my jotforms account as mgross144 or I don't see that form.  Could I have a second account or is my form on someone else's account ( like my old website developer) and it just forwards the info to my email?  I need to make changes to the form and I can't access it.  Please help.  I already submitted this question but the person didn't seem to understand my problem.  I can be reached at 954-630-2200.  Thank you.

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    Answered on August 26, 2016 at 05:14 PM

    I see that the form 33044047097856 is associated with a different account yachtmediagroup. You may login to this account so that you can find the form. If you do not have the password of the account, you may request for a password reset so that the password reset instructions shall be sent to the registered email address a***y@ya*******

    Hope this information helps!