How come it says my form is not found and is disabled?

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    Asked on August 26, 2016 at 04:20 PM

    My form says it is not found and is disabled, but it's not.

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    Answered on August 26, 2016 at 05:07 PM

    The reason for the same is because our system had suspended your account. The reason why it did the same is because you were asking for username on your form.

    In general, asking for username, password or both is against our terms of use. Any time it is detected it will cause your account to be suspended (right away or later on, depending on different factors, however it will).

    As such I would suggest removing the same from your forms which will re-activate your account automatically.

    If you do have any issues even after removing those fields, do let us know.

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    Answered on August 26, 2016 at 06:16 PM

    Well I tried with one of the templates too and it didn't work. 

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    Answered on August 26, 2016 at 07:06 PM

    Thank you for your cooperation in this matter. Your account has been re-activated.