What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form hangs when it is submitted

    Asked by jxngop on August 26, 2016 at 04:54 PM

    Hi! 

     

    I have a registration form set up. Can you look at it to see why folks are having trouble getting it to work? I've had a couple comments that the submission button keeps saying "just loading" or "still loading" something along that line. What have I done wrong that it is not allowing them to easily submit? 

     

    THANKS! 

     

    form set registration form Comments thanks
  • Profile Image
    JotForm Support

    Answered by Kiran on August 26, 2016 at 06:12 PM

    I have checked the JotForm in your account and see that it is disabled. However, I have enabled and tried submitting the form to test it. I see that the submission went fine from my end and it displayed Thank you page.

    Please check and let us know if you are referring to a different form. We will be happy to assist you further.