Why my account is disabled?

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    MathewK
    Asked on August 28, 2016 at 03:46 PM

    Hi

    I cant view the form it says "Form not found, form has been disable"

    Is it because I have exceeded the monthly quota for free users? What exactly did I do wrong? Kindly help me out with it.

    Thank you

  • Profile Image
    Nik_C
    Answered on August 28, 2016 at 03:59 PM

    I checked your account and I saw that it is auto suspended because of our anti-phishing system. And it happened most probably because of this form: http://www.jotform.me/form/62405815458459

    Since you have word 'username' in it, so please consider changing it to something else.

    I reactivated your account so you will be able to use it now.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image
    MathewK
    Answered on August 28, 2016 at 04:00 PM

    Thank you!, Which exact words should I not use in forms so that the forms won't be disabled again.

  • Profile Image
    Nik_C
    Answered on August 28, 2016 at 04:06 PM

    You're welcome, I'm glad I was able to help.

    Any words related to log in information like username, password. Sensitive information like credit card, social security numbers etc. You can check below the screenshot from our Terms of Use:

    Hope it helps.

    Please let us know if you have further questions.

    Thank you!