- ethanolroseAsked on August 28, 2016 at 07:42 PM
- JotForm SupportliyamAnswered on August 29, 2016 at 01:21 AM
I checked your email address but saw in the bounce list the error:
Reason(s) : smtp; 550-5.1.1 The email account that you tried to reach does not exist.
Can you confirm that the said email address (firstname.lastname@example.org) is correct?
I also have removed the email address from the said bounce list so if in case it is working, it should start sending email alerts again to it.
- ethanolroseAnswered on August 29, 2016 at 05:57 AM
Thank you - the email address is correct and is now working.
- JotForm SupportliyamAnswered on August 29, 2016 at 07:01 AM
Thanks for keeping us posted, Ethan.
Feel free to let us know if you have other questions or concerns.