What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is wrong with your site?

    Asked by Ross  on August 29, 2016 at 11:06 AM

    Your website is not working today. Every time I try to access the submissions is spins and fails. If I click on any other header, it just dumps me out and I have to log in again.

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    JotForm Support

    Answered by Kevin_G on August 29, 2016 at 12:48 PM

    I have checked your account and it seems fine, I have also checked the submissions page for your form and I can see it works fine too. 

    Here is a screenshot when I got the submissions for your form: 

    Are you still experiencing this issue? 

    Could you please try on another web browser or computer? 

    Please if the issue still persists share us a screenshot about what you can see plus the web console, to get it you may follow these keyboard shortcuts: 

    Console in Chrome

    Mac: Command + Option + J

    Windows: Control + Shift + J 

    Open console in Firefox

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    This guide will help you to upload a screenshot on your next post: How-to-add-screenshots-images-to-questions-in-support-forum

    We look forward to your reply.