What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The forms that people submitted back to us all had my emails in the excel ....not theirs? Is there a way to know who submitted the form.

    Asked by klegrady on August 29, 2016 at 11:20 AM
    Emails excel all in
  • Profile Image
    JotForm Support

    Answered by Kiran on August 29, 2016 at 01:03 PM

    I am not sure if I understand your query correctly. Do you mean to say that all the submissions of your JotForm is having your email id instead of the user's email id? I have checked your last edited JotForm titled "Invitation to Speak at CHC-Quebec City" and see that there are 3 submissions. 

    I have tried submitting the form and see that my email address is displaying correctly. Are you referring to a different form? If so, please let us know the form ID so that we can take a look and provide you with necessary assistance.

    Thank you! 

  • Profile Image

    Answered by klegrady on September 02, 2016 at 11:54 AM

    That is correct.... their submissions came back with my name and email so I am unable to tell who submitted the answers.  It was sent to only 4 people.  Are you able to see at your end who they are?

  • Profile Image
    JotForm Support

    Answered by david on September 02, 2016 at 12:41 PM

    The only data we have on our end is what is collected in the form.  If the user entered your data in the form instead of their own, that was the data that was collected.  We do not have any further data other than what you can see from the submission view.