What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    GeoComplete widget: Not showing autocomplete options

    Asked by watchhelp on August 29, 2016 at 04:37 PM

    Hello again,


    The Geo Widget seems to be totally out of commission...it is not returning addresses for us at all. I checked three of our forms with the widget. All down.

    Help please,


    Page URL:

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    JotForm Support

    Answered by Nik_C on August 29, 2016 at 06:43 PM

    I checked our Geo complete widget and I was able to reproduce the error. 

    I forwarded this issue to our developer team and we will inform you as soon as we have an update through this thread.

    Thank you for letting us know!

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    JotForm Support

    Answered by TitusN on August 30, 2016 at 04:24 AM

    It should be working now. 

    Google updated their Google Maps API yesterday which caused the temporary outage. 

    Please check - let us know. 


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    Answered by watchhelp on August 30, 2016 at 11:45 AM
    GREAT. Works just fine.
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    JotForm Support

    Answered by Nik_C on August 30, 2016 at 01:19 PM

    You're welcome.

    I'm glad it works for your now.