when a user fills out the contact form, it shows up in our spam box

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    sidney montgomery
    Asked on April 13, 2012 at 03:08 PM

    when a user fills out the contact form, it shows up in our spam box

    is there a way to fix this?

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    gori-mathew
    Answered on April 13, 2012 at 04:54 PM

    Hi,

    Sorry for this issue you are experiencing. Try to Change the Sender E-mail to noreply@jotform.com. If it doesnt try whitelisting noreply@jotform.com or adding it to your contacts list. 

    Please let us know if any of the above suggestions fixed the problem and if there's anything else form related with which we may assist you.