What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded my account but it doesn't look upgraded

    Asked by jmartens on April 13, 2012 at 04:07 PM

    Hi,

    I upgraded my jotform account becasue I hope to get LOTS of entries starting on Monday. It is still telling me I can only have 100 submissions though. I just wanted to make sure that I'll be able to receive more submissions before my promotion goes live on Monday.

    I included a URL of the future page the form will appear on but it's not live yet.

     

    Jenette

    Page URL:
    https://www.facebook.com/wpgfdn/app_158086484245654

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    Answered by gori-mathew on April 13, 2012 at 04:27 PM

    Hi,

    Thanks for contacting us. I have checked your account and i can confirm that you are on Professional account. Kindly check on the pricing link provided for clear  submission quota and other benefits associated with it; http://www.jotform.net/pricing/

    Lets know if you need any assistance, thanks for using Jotform!