What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found - form is disabled

    Asked by tanyayuk on August 30, 2016 at 07:38 AM

    i cant access my form. direct link https://form.jotformeu.com/62423222610340 and https://form.jotformeu.com/62422671272351 

    the web says "form is disable" whereas it was a new form I created and is enabled.

    please help me.


    *sorry for my english*

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    JotForm Support

    Answered by Jan on August 30, 2016 at 10:03 AM

    Your form is asking for login credentials which is why your account got suspended automatically by our phishing tool. You are not allowed to collect username and password here in JotForm. Please check our terms of use.

    In order to re-activate your account, we need to delete the guilty fields. If that is okay with you, please let us know. Thank you.