Have have removed all the data and entries from our form but it still says out of space?

  • TBAEP_FL
    Asked on August 30, 2016 at 2:33 PM

    Have have removed all the data and entries from our form but it still says out of space?

  • David JotForm Support Manager
    Replied on August 30, 2016 at 6:30 PM

    Your account has exceeded the monthly payments limit. Please note that by deleting submissions you will not reset the counter. The records will remain. So, you can upgrade to a paid plan that best suits your needs, or wait until the counters to reset the first day of each month.

    Let us know if you have more questions.