What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Creating a '$15.00 USD off for 12 months' coupon for Stripe form

    Asked by mrgprez on August 30, 2016 at 03:35 PM

    Can I use a Coupon on a Subscription?

    I have attached a screenshot of a subscription form I am working on along with a screenshot of a coupon setup I want to use with the subscription.

    Can I use this coupon on this subscription and will it automatically discount the subscription for 12 months?  I set the # of uses for the coupon at 12.  

    The subscription will increase by $15 after the first year and I am trying to automate the process so everything is handled on the front end.


    Thanks for your assistance.


  • Profile Image
    JotForm Support

    Answered by Mike on August 30, 2016 at 07:38 PM

    The 'Coupon Limit Use Count' is used in terms of max redemptions (how many times it can be used in total by different users), so it will not work in your case.

    If you need a '$15.00 USD off for 12 months' coupon, I would like to suggest creating it via your Stripe account.

    Then, enable the 'Fetch Coupons from Stripe Account' option in your Stripe integration.

    If you need any further assistance, please let us know.