What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my forms showing up as disabled?

    Asked by iiphoto on August 30, 2016 at 05:39 PM

    My forms are all showing up as "Form not found.   Form disabled"

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on August 30, 2016 at 06:18 PM

    The reason why this happened, is because you created a form to capture credit card information on plain text fields, and this is prohibited by our Terms.



    To prevent further issues, you must use any of our payment integrations instead.