What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submission Quota

    Asked by bsgmusic on August 31, 2016 at 03:47 AM

    Hi Jotform

    I have enjoyed using your free service, but this recent change is rather inconvenient.

    I now have 145 allowed submissions but the form is not responding (126 currently). I posted to earn the extra submissions. Please rectify as the form is currently live and needs to be accessed.

    I would buy more credits but 19 dollars a month is too high. I only need around 250 submissions maximum. Will you be introducing a credits system for fewer submissions? Can you my form asap?

    Thanks in advance,


    Peter the Music Teacher

  • Profile Image
    JotForm Support

    Answered by beril on August 31, 2016 at 06:56 AM

    It seems you've upgraded your account to bronze plan successfully. I am sorry to say that is is not possible to buy more credits by using lower price. However, you can increase your submission limit freely by the help of the following link:


    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.