Submission Quota

  • Profile Image
    bsgmusic
    Asked on August 31, 2016 at 03:47 AM

    Hi Jotform

    I have enjoyed using your free service, but this recent change is rather inconvenient.

    I now have 145 allowed submissions but the form is not responding (126 currently). I posted to earn the extra submissions. Please rectify as the form is currently live and needs to be accessed.

    I would buy more credits but 19 dollars a month is too high. I only need around 250 submissions maximum. Will you be introducing a credits system for fewer submissions? Can you my form asap?

    Thanks in advance,

     

    Peter the Music Teacher

  • Profile Image
    beril
    Answered on August 31, 2016 at 06:56 AM

    It seems you've upgraded your account to bronze plan successfully. I am sorry to say that is is not possible to buy more credits by using lower price. However, you can increase your submission limit freely by the help of the following link:

    https://www.jotform.com/myaccount/getMore

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.