Will the views and submissions limit get reset at the beginning of each month?

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    Asked on August 31, 2016 at 04:21 AM


    We are currently using your awesome free package - THANK YOU! We've recently reached our limit on views and submissions. Since this is monthly, does this mean the count will be reset to zero on the 1st of Sep? Also can you please clarify the difference between views' limit vs. submissions' limit.




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    Answered on August 31, 2016 at 07:07 AM

    First of all, thank you for your kind words. We are glad to hear that you're enjoying while using JotForm.


    Jotform Form View limit:

    As a free user, you have 1000 Form view limit per month. When you embed your form to your website and viewed by somebody, the counter will increase each time when your form is loaded. Once you reach the monthly limit, you don't receive more submissions until next month. 

    Please check the guide below for more information about form view limit:




    Jotform submission limit:

    As a free user, you have 100 Form submissions limit per month. It means your customers can submit your form 100 times. The counter will reset at the beginning of per month so your limit will reset tomorrow. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.