What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms are disabled.

    Asked by idealcommunication on September 01, 2016 at 07:21 AM

    Why my all forms are showing disable?????

    Not a single form its showing this problem. In all are forms I and my customers are facing this same problem????

    Is there any answar????

    problem single form same all
  • Profile Image
    JotForm Support

    Answered by beril on September 01, 2016 at 09:11 AM

    I've checked your forms and I see that you're not asking password in your form. However, your account was auto-suspended by our system due to login word.

    If you are trying to create a sign-up or login form, this is unfortunately not possible with JotForm.  Since the forms cannot query outside sources, the forms would simply collect usernames and passwords, which is against our terms of use.  You can setup a form to collect details such as name, address, email address and other non-sensitive information.

    I've re-activated your account. To solve that issue, could you use a different word instead of login if you're not creating sign-up or login form? If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.