What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are being submitted without required fields being completed.

    Asked by kchiropractic on September 01, 2016 at 01:10 PM

    I am continually having an issue with our patients only completing the first page of our "2016 K Chiropractic Patient Intake Form". They are able to submit the form without filling the rest of the required fields. Why do this keep happening?

    Page URL:
    https://form.jotform.com/53630795130150

    Without able to submit first page keep
  • Profile Image
    JotForm Support

    Answered by BJoanna on September 01, 2016 at 03:33 PM

    I have tested your form, but I was not able to replicate mentioned issue. I was not able to go to the next page before I filled all required fields on current page. Your form has 15 pages.

    I have also inspected your form and I saw that you have conditions for skip to page. So if the condition is met your users can go from page 1 to page 13. They will not be able to fill fields on other pages.

    Also you have lot of conditions for fields that are removed from the form. This can also cause issues on your form. I would suggest you to delete/disable those conditions or set them for fields that exist on your form.

    Hope this will help. let us know if you need further assistance.