Forms are being submitted without required fields being completed.

  • kchiropractic
    Asked on September 1, 2016 at 1:10 PM

    I am continually having an issue with our patients only completing the first page of our "2016 K Chiropractic Patient Intake Process Form". They are able to submit the form without filling the rest of the required fields. Why do this keep happening?

  • BJoanna
    Replied on September 1, 2016 at 3:33 PM

    I have tested your form, but I was not able to replicate mentioned issue. I was not able to go to the next page before I filled all required fields on current page. Your form has 15 pages.

    I have also inspected your form and I saw that you have conditions for skip to page. So if the condition is met your users can go from page 1 to page 13. They will not be able to fill fields on other pages.

    Forms are being submitted without required fields being completed Screenshot 30

    Also you have lot of conditions for fields that are removed from the form. This can also cause issues on your form. I would suggest you to delete/disable those conditions or set them for fields that exist on your form.

    Forms are being submitted without required fields being completed Screenshot 41

    Hope this will help. let us know if you need further assistance.