Clicked on "Edit Submission" link in Spanish autoresponder and Bengali form displayed!

  • drkirkwilson
    Asked on September 1, 2016 at 2:25 PM

    Attached is image of Spanish version of autoresponder. When I selected the Edit Submission link https://www.jotform.com/edit/348562240783752821 displayed. 

    Ouch!

    Jotform Thread 922486 Screenshot
    Page URL: https://www.jotform.com/edit/348562240783752821
  • drkirkwilson
    Replied on September 1, 2016 at 2:29 PM

    Hmmmm. I clicked on the Edit Submission in other autoresponders and all of them display the Bengali version of the form.

    By the way, why do the languages display in two-letter codes in the autoresponder when the full language names were edited. Why ask users to figure out two-language codes when they want the full language names instead of programmer-speak?

  • Kiran Support Team Lead
    Replied on September 1, 2016 at 5:16 PM

    Generally, when the edit submission link is opened it should be loading in the default language chosen in the form. It seems that you have chosen your last chosen form language is Bengali from the dropdown on the form. The last selection made on the form will be stored in the browser cookies and so when the form is opened, it is defaulting to the Bengali.

    Clicked on Edit Submission link in Spanish autoresponder and Bengali form displayed! Image 1 Screenshot 20

    You'll need to change the language from the dropdown or clear the browser cache to see the form in English again.

    Hope this information helps! 

     

  • drkirkwilson
    Replied on September 1, 2016 at 6:45 PM
    OK. Thanks.


    Kirk
    Wilson, Ed.D., CEO, World Change Network
    266 Washington Ct, Sebastopol CA 95472 USA
    Tel: +1-707-206-6171, Mobile: 1-707- 291-9101 Fax:
    1+707-692-5395

    On 9/1/2016 2:16 PM, JotForm wrote:



    New response received



    A new response has
    been received:





    Answered by Kiran

    Generally, when the edit submission link is opened it
    should be loading in the default language chosen in the
    form. It seems that you have chosen your last
    chosen form language is Bengali from the dropdown on the
    form. The last selection made on the form will be stored
    in the browser cookies and so when the form is opened,
    it is defaulting to the Bengali.

    You'll need to change the language from the dropdown or
    clear the browser cache to see the form in English
    again.
    Hope this information helps! 
     


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