We typically have one or two submissions per week. How can we get our account re-activated without upgrading

Hello, 

I just had the same issue. It appears to be spam. We typically have one or two submissions per week. How can we get our account re-activated without upgrading?

Thank you,

Lisa

I was not able to find an account associated with your email address, do you happen to have the form link?

Hello Jeanette, 

Here is the form: http://form.jotform.ca/form/51303821821243

Thank you,

Lisa

The account is under Jill.Dickert@scripps.com.  guest_60893573766067

The form belongs to the free account MazzaInno (samples@mazzainnovation.com)

I've reset the counter back 10, but please know this is a one time action. I would recommend you to add a captcha field to prevent spam.

Thank you. I have added the Google captcha; hopefully this works.

So we have 10 submissions for the month of September?

Lisa

You have used 10 out of 100, for September.