What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Phone Number field elements become broken when Country code is ON

    Asked by Lorijen on September 01, 2016 at 05:56 PM

    Hi,

     

    Since turning the country code on for the phone number, it aligns the country code and area code alongside each other but pushes the phone number underneath.

     

    I don't seem to find a way to fix it, could you help me please?

    https://form.jotformeu.com/62406997439369

     

    Thanks,

    Lorraine

    Screenshot
    phone number
  • Profile Image
    JotForm Support

    Answered by jonathan on September 01, 2016 at 10:40 PM

    I was able to reproduce the issue as well. 

    Unfortunately, it looks like its a glitch on the Phone field. The style code move the Phone number field on new line every time the Country code is ON.

    I could not find any way to correct it using injected CSS code only.

    I have submitted this thread to the next level support so that they can immediately correct.

    We will notify you here once fixed. We apologize for the inconvenience caused.

    Thanks.