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Form not emailing.Asked by aquaticapools on September 01, 2016 at 10:53 PM
I made a few modifications to my form and now its not emailing to me. Jotform is receiving it as a submission but I am not receiving any email notification.
My email setting for this for are the exact same as the setting for my other forms and the other form works perfectly.
I checked our mail logs and it appears that the most recent notifications were sent successfully to your email address. You can also check this on your end by following this guide: How to View All Your Form Email History.
Can you please check your inbox to see if these emails were received? Please make sure that firstname.lastname@example.org is in your trusted senders list. I would also suggest you ask your email service provider to add jotform's addresses to the whitelist. Here's a list of our addresses: Whitelisting JotMails IP Addresses.
If the issue persists, please let us know.