How to fix the issue with special characters?

  • Next Environmental
    Asked on November 17, 2023 at 9:03 AM

    This method works great except if the data i'm passing from Form 1 to Form 2 contains either a '#' or a '&' symbol. So for example if i'm passing a short text field containing the value of "123 & 456" the data that gets passed to Form 2 is on "123". Everything including the '&' and after gets dropped. How do I fix this issue with special characters?

  • Israel JotForm Support
    Replied on November 17, 2023 at 11:00 AM

    Hello Next Environmenta,

    Thanks for reaching out to us for help. Can you send me the link to your form so I can take a look at it for you? Here is your guide on where to find your form URL or you can follow the steps and screencast below:

    • Open your form in Form Builder, and in the orange navigation bar at the top of the screen, click on Publish.
    • Select Quick Share from the left panel.
    • Look for the Copy Link and click it, then paste it here in the support ticket.

    Form is not getting any submissions Image 1 Screenshot 20 Screenshot 20 Screenshot 20 How to fix the issue with special characters? Image 1 Screenshot 31

    Once we hear back from you, we'll be able to help you with this.


  • Next_Environmental
    Replied on November 17, 2023 at 12:02 PM

    Thanks, but the issue has been resolved. Just needed to use the URLencode parameter.