What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Phishing: bank account and credit card information

    Asked by Organicinsurance on September 02, 2016 at 11:14 AM

    Hi..hoping you can take a look at this for me. I created a form yesterday but it seems to have been disabled and/or showing Form Not Found and cant see why that would be

    Page URL:
    https://eu.jotform.com/Organicinsurance/mortgage-submission

    Screenshot
  • Profile Image
    JotForm Support

    Answered by John_Benson on September 02, 2016 at 12:03 PM

    Your account is currently suspended. You were phishing for bank accounts and credit card information which is against our Terms of Use. These forms have a suspicious fields that is not allowed here in JotForm:

    http://www.jotformeu.com/form/60773308535357
    http://www.jotformeu.com/form/60886054769369
    http://www.jotformeu.com/form/62447234178358

      

    We can re-activate the account if you allow us to delete the guilty forms or fields.

    Let us know if you have any other question. Thank you.

  • Profile Image

    Answered by Organicinsurance on September 02, 2016 at 12:13 PM

    Thank you John

    Appreciate your reply and yes please delete and reactivate the account.

    Kind regards

    Brendan

  • Profile Image
    JotForm Support

    Answered by John_Benson on September 02, 2016 at 12:57 PM

    I have now deleted this form (https://www.jotformeu.com/form/62447234178358). Your account is now activated.

    If you have any questions, let us know. Thank you.