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Captcha not loading on Internet Explorer but will work on others?Asked by ppefern on November 19, 2010 at 03:58 PM
Here is the address:
Am going to have to use the alternate one for now but REALY like the simplicity of the original. Thanks for your time.
That's a good solution. Which version of Internet Explorer are you using?
We are using 8.
We are experiencing the same problem. IE 7 and 8.
Still having the problem. I quess just wait and see if a solution presents itself. I will keep working on this end trying to figure it out. Will post if I come up with something.
I looked at the page on IE and it works fine. Can you please send me a URL of a form that has a capthca that does not work on Internet Explorer?
The page is here: http://www.alamance-nc.com/index.php?id=4263
Apparently, the issue is with the way our CMS handles the script tag, which means we could play ping-pong forever over whether it's the CMS's fault for not being more flexible in the way you guys are doing the script tag or whether you guys are at fault for not being more flexible in the way you're putting your script tag out there. At this point, I'm just going to not use reCAPTCHA.
Having said that, I don't think the other user and I are using the same CMS, so it may be the way you guys are putting it out there.
I like ping-pong. :)
Yes, your CMS is loading the page with a script. That's causing the timing to be off and browser is tring to run a code that has not been loaded yet. This problem is solved on the regular CAPTCHA code I believe. So, I think the best solution is to not use re-captcha for now.
Another possible solution is to use the IFrame version of the code. Here is how you can get it. Open your form on the Form Builder:
1. Open "Setup & Share" tab on toolbar,
2. Click on "Share Form"
3. Click on "Advanced Options"
4. Click on "iFrame Code".
This appears to still be an issue. Is a fix coming? I can't get captch to work in IE 6 or 7. I know, I know - why would anyone still be using IE6 or 7? They should be fired from the internet! :) Unfortunately, those people still exist and I need to account for them. Is there anything I can do? I tried the suggested iFrame solution but that didn't help.
We will be more than glad to help you with this issue, however, before giving you the proper assistance we would appreciate if you open a separate thread to post your question. In that way we will avoid possible confusions with the original question of this thread.
Thanks for your comprehension.