How can I erase the used upload space?

  • Profile Image
    Christian Glahn
    Asked on April 16, 2012 at 06:29 AM

    Hi, 

    my user name is IAMLearn and I just removed an old form, because it is no longer used and all data is backed up.

    Now I realize that I cannot or did not remove the uploaded data. Is it possible to get clear the used upload space, although I cannot reach these documents anymore. 

    Thanks

    Christian 

  • Profile Image
    liyam
    Answered on April 16, 2012 at 06:52 AM

    Hello Christian,

    To completely remove the uploaded submissions from the deleted form, please go to the trash tab in your My Forms page, and permanently delete the form there.


    Please let us know if you need further assistance.

    Thanks.

  • Profile Image
    gori-mathew
    Answered on April 16, 2012 at 06:57 AM

     

    In addition to my colleague's response above, Please note that,When you manually delete a submission uploaded files for that submission are also deleted.

    To delete a submissions, click on your form on My Forms page, click on "Submissions" button at the top. Then scroll to the bottom of the Submissions page and click on "X" (Delete) icon for a submission.

    Hope this information is helpful.