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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with all recipient emails appearing without error code on screen

    Asked by elbeeglade on April 16, 2012 at 10:52 AM


    I want all three recipient email addresses to appear in the TO: area.  I read on the forum that in order to have this, you must use the noreply option.  When I use the noreply option, an error appears on the email. Error appears on email when using noreply option.

    When I use the Email of the person filling out the form, I get only one email address in the TO: area.

    When using the Email option of the person filling out the form, no error shows; however, only one email appears.

    I have tried to remove all email addresses and reinsert them and it has not worked.

    I appreciate your help, Linda

    P.S. The webpage that has the form is a private Jacksonville Public Library Staff website which the public cannot access.  Even though I did give you the exact url that you cannot display, I also put the file on our website that you will be able to display (although our menus and design does not look right since the style sheet is on another website).



    Page URL:

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    JotForm Support

    Answered by Mike_T on April 16, 2012 at 05:54 PM

    Thank you for contacting us.

    I would like to inform you that our Development Team is already informed about that "< body" text in email body. We hope that this issue will be solved in the nearest time.

    However, in general, notifications are fine, and it is safe to use them even with this additional "< body" text.

    Please feel free to contact us if you need any further assistance.

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    Answered by elbeeglade on April 17, 2012 at 08:54 AM
    Thank you so much for your reply. You guys are the best! Linda
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    Answered by pinoytech on April 17, 2012 at 09:49 AM

    You're very much welcome! If need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!