Due to terms of use violation, your account has been suspended.

I manage client's Twitter accounts. So on the form I added a text that "we will also need your Twitter username and password once your order has been processed". I was NOT asking for username or password on the form itself (however I had an autoresponder setup asking for that info). Was that why my account was suspended? If so tell me what to remove

A support colleague had already responded to you here 

https://www.jotform.com/answers/924850-Due-to-terms-of-use-violation-your-account-has-been-suspended-