What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I not seeing my form and an error message that my form is disabled?

    Asked by problemapc on September 06, 2016 at 02:24 PM

    hello,

    do not I see my form , I only see an error message telling me to be a disabled form . The form you use for work and this issue is causing me serious damage .
    I wanted to spend premium version winger vstro service but I'm seeing that customer service
    is not as fast answers . I had already sent a message to your overwhelming support ,
    but got no answer

    Wait you ....
    Page URL:
    https://www.jotformeu.com/form/62436175062352?preview=true

    Screenshot
    disabled form message hello and
  • Profile Image
    JotForm Support

    Answered by KadeJM on September 06, 2016 at 02:54 PM

    I see that you're having a problem with one of your forms that was disabled.

    This happened because your form seemed rather suspicious so our system suspended your account which also disabled the form as well.

    I've checked on this but I don't see any cause for alarm currently so I have reactivated your account and you may return to whatever it is that you were doing and we do apologize about the inconvenience.